Terms of Service
General terms and conditions for using MyStartup24
Last updated: October 2026
1 Scope and Provider
These terms of service apply to the use of the MyStartup24 platform (mystartup24.com), operated by Provimedia GmbH, Weidenweg 12, 74321 Bietigheim-Bissingen, Germany (hereinafter "we" or "provider").
By registering or using the platform, you agree to these terms of service. Contract languages are German and English.
2 Subject of the Contract
MyStartup24 is a product launch platform that enables users to discover, submit and interact with new products and startups. The platform includes product submissions, upvoting, community features and an AI-powered chatbot.
3 Contract Formation and Registration
The contract is formed by registering a user account. You must be at least 18 years old to create an account. You are obliged to provide truthful information and to keep your login credentials confidential.
You are responsible for all activities that occur under your account.
4 Services and Features
The platform offers the following features:
- Free basic features: Discover, search products and give upvotes
- Product submission: Showcase your own products and startups
- AI Chatbot (Scout): Support through AI-powered answers (free of charge)
- Paid listing tiers: in preparation, currently not available for booking (see Section 5)
5 Costs and Payment Terms
Using the platform is free. Paid services (listing tiers) are in preparation and currently not available for booking; you incur no costs.
Before we offer paid services, we will supplement these terms. You will then see the price including VAT, the scope of the service and the payment terms before every order; a purchase only comes about through your explicit order.
6 Right of Withdrawal
Consumers have a statutory right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of the contract.
To exercise your right of withdrawal, you must inform us (Provimedia GmbH, Weidenweg 12, 74321 Bietigheim-Bissingen, email: info@provimedia.de) of your decision to withdraw from this contract by a clear statement.
To meet the withdrawal deadline, it is sufficient to send the communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Model Withdrawal Form
To: Provimedia GmbH, Weidenweg 12, 74321 Bietigheim-Bissingen, Email: info@provimedia.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
Ordered on (*) / received on (*) — Name of consumer(s) — Address of consumer(s) — Date, Signature (* Delete as appropriate)
The right of withdrawal expires for digital content not supplied on a tangible medium if performance has begun with your express consent and acknowledgement of loss of the right of withdrawal (Section 356(5) BGB).
7 Digital Products and Services
Insofar as we provide digital products or digital services within the meaning of Sections 327 ff. BGB (German Civil Code), we guarantee their conformity and keep them functional and up to date during the provision period (update obligation).
Statutory warranty rights for digital products also apply when you provide data as consideration (Section 327(3) BGB).
8 Product Submission
Users can submit their own products and startups on the platform. Submitted products undergo an approval process. We reserve the right to reject submissions that do not meet our quality standards.
You warrant that the content you submit is truthful and does not infringe the rights of third parties.
9 Upvoting and Community
The upvoting feature serves the organic evaluation of products by the community. Any form of manipulation (e.g., purchased upvotes, multiple accounts, coordinated voting) is prohibited.
In case of violations, we reserve the right to remove upvotes, demote products, or suspend user accounts.
10 User Content and Licenses
You retain all rights to the content you submit. By posting, you grant us a simple, non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content on the platform and in related communication channels (Section 31 UrhG).
This license ends when you remove your content from the platform or delete your account.
11 Intellectual Property
All rights to the platform, including design, code, logos and trademarks, belong to Provimedia GmbH or its licensors (Section 97 UrhG). Use beyond the intended purpose is not permitted without written consent.
12 Prohibited Conduct
The following conduct is prohibited on the platform:
- Distributing spam, malware, or misleading content
- Infringing copyrights, trademark rights, or other third-party rights
- Manipulating the upvoting system or other platform features
- Automated access (scraping, bots) without written permission
- Publishing unlawful, offensive, or discriminatory content
Violations may result in immediate suspension or termination of the user account.
13 Moderation and Reporting
In accordance with Art. 16 of the Digital Services Act (DSA), we provide a transparent reporting mechanism. You can report illegal content via the reporting function on the platform or by email to info@provimedia.de. Reports are reviewed promptly.
When content is removed or restricted, we inform the affected user with reasons pursuant to Art. 17 DSA. Appeals against moderation decisions can be filed within 6 months.
As a platform provider, we are not obliged to proactively monitor content for legal violations pursuant to Art. 6 DSA.
14 Availability and Maintenance
We strive for uninterrupted availability of the platform but do not guarantee any specific availability (no SLA). Planned maintenance will be announced in advance where possible.
We are not liable for interruptions due to force majeure, technical disruptions at third-party providers, or necessary maintenance.
15 Limitation of Liability
We have unlimited liability for damages arising from injury to life, body, or health, as well as for intentional misconduct and gross negligence.
In cases of slight negligence, we are only liable for breach of essential contractual obligations (cardinal obligations) and limited to the foreseeable, typically occurring damage. Liability for indirect damages and lost profits is excluded in cases of slight negligence (Section 309 No. 7 BGB).
As a platform provider, we are only responsible for user-generated content upon gaining knowledge of a specific legal violation (Art. 6 DSA).
16 Duration and Termination
The usage contract is concluded for an indefinite period. You can cancel your account at any time without stating reasons. Termination takes effect immediately.
We reserve the right to terminate without notice for serious violations of these terms of service (Section 314 BGB).
After termination, you have 30 days to export your data. After that, your personal data will be deleted unless statutory retention obligations apply.
17 Final Provisions
Should individual provisions of these terms of service be or become invalid, the validity of the remaining provisions shall remain unaffected (severability clause).
The law of the Federal Republic of Germany applies. For consumers, the mandatory consumer protection provisions of the country of residence additionally apply. The place of jurisdiction for disputes with entrepreneurs is Bietigheim-Bissingen.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 VSBG).
As of: October 2026